Need a Plumber?On Time Elmer Plumbing

Reviews

From 213 reviews
Wizard of Texas

Ralph was very knowledgeable. He took the time to show me and explain what was wrong with my unit. I highly recommend him.

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Alex Herrera

Call Elmer’s one hour . Ralph came in started to review my system . Found the problem gave several options of plans no pressure . He is Avery truthful and profesional technician . A plus for your company . I rate him A++++. Thanks Ralph!

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Marsha Zimmerman

Nick and Ralph came out serviced our unit and set up a program to keep our unit working. they repaired our unit and got it working again. very knowlegable workers.

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Stanley Catalano

Ralph was great. My ac went out. He is well versed in his work, and full of information that i wanted to know. He was able to get me my new ac installed the very next day. He treats customers very well. Elmer's One Hour should have him …

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Hilary Mills

Ralph was AWESOME! punctual, so nice, so knowledgeable, quick, honest... I’m so pleased! When my AC pooped out at 7 pm on a Saturday night on one of the hottest days of the year so far I had no idea what I was in for but I certainly didn’t …

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Teresa Martin

Isaac was very professional and explained things to me well. Gave great service!

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Miguel Garcia

Isaac did great work and have good explanations. Thank you.

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Dan Farris

Issac was great. Very knowledgeable and though. Highly recommend

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Carol James

Contacted Elmer's for a second opinion on my A/C. Ralph was assigned my account. He checked the system and found several issues the previous A/C company had missed. He took the time to explain everything and provided pictures of the issues…

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rj liedl

Isaac was very thorough and explained everything in detail.

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anastasia chouliara

Isaac came out today for our maintenance. Very thorough did a great job 👍

Response from business owner

We really appreciate you Taking the time to Write a review, thank you very much its our duty to serve you well, we aren't perfect , but we will always do what is right by you, please don't hesitate to let us k now if we ever fall short of your expectations, and I will make it right, again thank you.

sincerely

Elmer Zubiate

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Steven Romero

Service technician Ralph did a great job, he found the problem with my ac unit right away. He walked me through his process and explained everything to me so, I could understand what he was talking about, Ralph has a great personality and …

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George Smoot

Ralph arrived promptly and explained what he was doing. He arrived to work and was ready to do what ever was needed to ensure the system was working efficiently. He explained the option and levels of coverage along with the costs. I would …

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Maricela Figueroa

Isaac&Ralph did the maintenance with knowlege and experience & explained in detail what I needed done

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Melissa Jaimes

Very professional and knowledgable in A/C coverage and polite. Recommend Isaac return in the Fall for A/C maintenance. See a bright future in this business for Isaac.

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Ninfa Gomez

Isaac was very knowledgable in answering all my questions, very nice and polite

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Sterling Collins

Ralph was outstanding! Great details about what we needed!

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Susan C

The representative for Elmers comp was attentive and Mr Ralf was very nice we will call them again if needed.....

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Jim Witthauer

Isaac is most professional and thorough a pleasure to work with.

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Paul Hernandez

Isaac performed great work at our home. Checked everything very thoroughly. Explained all work done and advised of further services needed. Very honest and very friendly with whole family. Thanks again Isaac great job thank you!!

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Susan Amely

Ralph was our technician, he was very helpful, he was on time. Ralph answered all of our questions and explained everything in a maner that we could understand. I definitely recommend Ralph and Elmers One Hour Air and Heating.

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Michael Flores

Great job, great guy, highly recommended.

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Jackie Islava

If every other service company gave me the experience that Elmers did, it would make life much easier. Lorenzo who showed up on time to our appointment was great. I literally kept him 3-4 hours with the million questions I had. He was very …

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Cody Ross

Our HVAC system needed to be serviced and our neighbor recommend Elmer's One Hour. The technician, Nick Venne, was professional, courteous, and knowledgable. He was very patient with my numerous questions, and did a thorough job inspecting …

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Gloria Moreno

Ralph arrived ahead of schedule. He was courteous, efficient and thorough. He gave me several options and was not pushy. Highly recommend!

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ashley medrano

Lorenzo and Nick with Elmer’s One Hour Air Conditioning were GREAT! We called Elmer’s for a second opinion after being quoted a crazy amount from another company. Not only were they able to diagnose and repair our AC unit right away but …

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Guadalupe Deande

Had my system maintenance done today. Ralph has been my tech for the past 3 visits. He's lived every promise and does an amazing job. Excellent technician.

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April Torres

Ralph did an awesome job on our a.c., he was very knowledgeable and guided us through what all was needing to take place. Highly recommend!

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Manny M

Ralph was awesome. Explained all options and did a great job.

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Kimberley Hoffman

Ralph

We had Ralph come for our air conditioning. He was awesome. Very friendly and professional. Ask for Ralph to come when calling Elmer’s!

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Michael Fuller

Had Ralph come out and look things over in a holiday. Nice guy and gave a lot of good info.

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William Flynn

We have been loyal Elmer's customers since 2013. Over the years, they have replaced our downstairs A/C system and have serviced our existing upstairs A/C system. We have had them out for routine check-ups, service calls, and to replace …

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tinainsa

Ralph was extremely pleasant, professional and worked real hard to work within my budget. I’ve been using Elmers for many years and it’s because of people like Ralph that we continue to use your services! Thank y’all very much for being …

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Nate Cobler

On December 23, 2017 Kalvin and Steve installed a new AC and Heating system at our home. Both gentlemen were very respectful. They did a great job installing each component, going the extra mile to ensure each item was installed correctly …

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Bel C

Ralph was extremely friendly, helpful, knowledgable, and explain everything by detail what we needed and maintenance our heating system. And our options in yrly keep up. Thank You Ralph😊

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Sandra Ramirez

Ralph was a grt informatve tech i have had other techs from elmers but not like him grt hire elmers if ican i would request him for my dervice calls

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Roger Delgado

Today Elmer's sent out a service rep named Andrew. Andrew was to service our furnace. Andrew was very professional, knowledgeable and pleasant. Andrew Answered all my questions without a problem. Andrew walked me through everything he was …

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P Bielling

Andrew has been out to service our AC and heat a few times. He is always responsive and courteous.

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Norma Torres

I had AC Technicians Steve Rivera and Edwin installing a new Air Handler in my home on 25 Nov 17. These gentlemen were outstanding and very professional on completing this job. Mr. Rivera explained what the job consisted of and after …

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Johnie Jennings

Ralph did an excellent job, very knowledgeable and took the time to explain everything about the system.

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BG Haji

Honest estimate, no pushy sales tactics.

Technician will provide options and honest assessment. Work was excellent.

Elmer"s is go to company for heating and cooling.

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Lorraine Bedingfield

Ralph was punctual, courteous and knowledgeable and has provided me with a fully functional unit.

May 21, 2018

Nick arrived promptly, worked efficiently, was very courteous and thorough. He even checked items I’ve not had checked before …

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Holly Guthrie

Ralph came out and his been very diligent and patient with giving us all.our options and how we could fix our problem. He was great.

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JDTrojan10

Ralph and Andrew seemed very knowledgeable and did great work! Highly recommend

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Jesse Reyes

Ralph is very efficient, curious, professional and resol we my issue. Great service.

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M Erway

Victor was able to resolve an ongoing issue very quickly and efficiently. He has a great eye for detail and quickly found a problem that previous AC technicians had overlooked. He has also been the ONLY technician to ever call back to check…

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Heather Larson

Today we had Ralph come out to look at our non functioning machine, he was very informative and helpful. He explained all our options and was very courteous. When we are ready for a new system, we will definitely be calling them again.

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Clara Nelson

Ralph was my tech and I must say he was very knowledgeable and professional. He thoroughly explained everything in terms I could understand and he was very honest with what I needed. I will definitely call him if I need any service on my A/…

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Liz Guerrero

Ralph was excellent tech & explained everything that I needed to know. He was very patient as well.

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M Erway

We've been having an issue with our AC unit not pulling the humidity out of the air. Caused a severe mildew issue within system. Ralph of One Hour Elmers was able to quickly and efficiently diagnose and resolve the problem. He is very …

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Izak Gallegos

Excellent, fast, timely service. Ralph was very attentive and took the time to solve our problem. Recommended the right service for the problem and did so in a timely manner.

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Jorge Casiano Torres

Ralph was great, excellent customer service. He save me a lot of money fixing my ac unit instead of replace it, like another company suggested.

If you need help with water heater he can help too.

I highly recommend him and his Company.

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Diamond Delt

Ralph was extremely helpful and professional in diagnosing my the problem with my central heating unit. He took the time to video capture the problem, and show me, just so I was completely comfortable in making an informed decision before I…

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Greg Marlar

Ralph came out to replace my exterior fan and cap. He was very professional, knowledgeable, and helpful.

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roland almand

Ralph did a great job diagosing my a/c unit. He was very thorough and proficient at his job. I will definitel referr your business.

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Ken Smith

These guys came out at the time I was given and were GREAT! Ralph and Juan were knowledgeable, friendly, and they understand real people have real problems and will work with you! I definitely recommend them to anyone needing service on …

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Cathy Lindsey

Jason was very effecient and kept me in on all he was doing and what was needed without any pressure. Will call jason with all my heating ac and plumbing needs.

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Christopher Rivera

Ralph and Juan did an amazing job today. They walked me through the options for the repairs and even helped when we ran into issues with my Nest thermostat.

Highly recommend.

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David Furst

Ralph and his manager Lorenzo came by and explained everything that was going on with my system. I appreciate the many options that were available to me.

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roberto morfin

Worked with Ralph – He was courteous, did a great job explaining my system, and gave me all the information necessary to make the best repair/replacement decision for my household.

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Chris

Today Steve and Edwin came by to install my brand new AC they day after I ordered it.

They arrived a little before their scheduled 9am appt.

And the full inside and outside was done around 2pm.

The guys were polite and treated my house very…

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Carnage Runestone IV

My technician was Ralph. This guy was as top notch and knowledgeable as they come. He was a true breath of fresh (and cold) air in an industry that seems to take advantage of folks in a time of dire need.

I had been with out AC in the heat …

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Noe Manrrique

Ralph provided information on my options on what type of service I wanted. He provide me with advantages of the types of services I could have and needed to get my a/c working. Great job on getting my system working again.

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Melissa Gaitan

I recommend Elmer's to anyone who wants affordable, reliant and professional service with your AC needs. Technician Ralph was very thorough and explained the issue with our AC and our options for repair very efficiently.

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Johnnie-Belinda Guerrero

Our service technician was Ralph very informative, efficient, came early, located problem quickly. Ralph gave us multiple service options. Very friendly would definitely recommend him to all my friends and family. Thanks for all your help …

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Albert Salazar

They have great customer service. I like the fact that I was given options instead of being pressured into one solution. I love the senior technician that came out to assist with the issue. He took the time to explain and answer as many …

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TL Compre

Mike/Nick did great job, gave options on repairs and helped me till I could get my finances together. Supervisor Lorenzo was a big help and ok'd everything. Thank you.

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David Reyna

Ralph with Elmers One Hour was great. He came in on time, was courteous and knowledgeable. He was able to diagnose and fix our air conditioner. I would highly recommend him.

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Susan Petrowski

Jason came out and diagnosed the problem quickly. Was very professional and did a wonderful job. Extremely happy with the service.

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Nizar Boodhwani

Nick arrived promptly, addressed my AC concerns, quickly diagnosed the problem areas and provided me with a list of solutions. He was professional and courteous.

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Jenna Roca

Very professional and easy to work with. will definitely recommend them in the future

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EM Collins

I have been using this company for 6 years and have been very happy. Repairs were completed by Ralph, Sal, and others: all were very knowledgeable and courteous.

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Chrissy Shea

Marcelo with Elmer's One Hour Air Conditioning & Heating was great! He was right on time, worked quickly, and was extremely knowledgeable. Fortunately we caught a few small problems early, and we were able to get them fixed before it gets …

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Linda Co

Called Elmer's one hour and they came immediately and worked with us right away to make sure we got taken care of. Ralph, our salesman, was very nice and gave us all of our options. He was very patient and also gave us a really great deal!

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Jose De Leon

Josh came out today and did a in depth inspection both inside and out. He provided a breakdown of what needed repairs without being pushy on having to pay for the repairs that were needed. Josh was great and very professional.

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Rick G

Jason came out for a second opinion, found out a simple fix. Saved a bunch of time, money and hassle.

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Alice Bryan

I had my annual maintainence done today. Ralph showed up and I am very happy, he is very informative and patient he explained every option and did everything he could to help me. Great tech

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Gregory Rathbun

I have been a customer of Elmer's One Hour Air Conditioning for nine years. The office staff is cordial and works to ensure that a technician is available when you need them. The AC technicians arrive on time, work with you to determine the…

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K M

Just had Nick and Josh come out to do the Spring service on my AC unit. Very professional, polite and friendly. Could not as for better customer service!!

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Ray Lopez

Ralph was most capable & knowledgeable regarding his technical work. He is extremely efficient & courteous. Many thanks to him for his service & representing his company in a very professional way.

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shelley biteme

Very impressed. Had other estimates but Ralph worked to earn my business. Marcello did a wonderful installation and followed up to make sure everything was working well and we were satisfied.

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Scott Chase

Ralph was a very professional guy and took care of us. Discussed our options and got us going for now till we can do more to prepare for summer. I would highly recommend Elmer's to everyone

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Kim Weller

Ralph is excellent he explained everything to us. Great service nice people

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Michael Sloan

Awesome experience! Very knowledgeable technician. Provided multiple pricing options for our repair.

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Nelda Garcia

Jason came out and did an outstanding extensive check and was very patient in explaing all tbe work i nreded done.

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Eric Bodenhausen

I have been using Elmer's 1hr AC since 2008 and just last year decided to get an annual Service Agreement with them after my Home Warrenty sent a subpar AC Company out to replace my Coil. Lets just say that having a reliable AC/HVAC company…

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Adrienne Fortuna

Ralph was thorough and professional on his call for my tuneup.Would recommend Elmer to my friends.

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Ginger B

Ralph just came out and fixed my AC. Excellent customer service, very polite, explained everything very well. Even my dog liked him (and he hates everybody but my family!). Very happy with my experience. Thank you Ralph!!

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James Westbrook

Ralph came out to service a/c system for clients buying home. Ralph diagnosed & found issue & repaired fast & efficiently. Would highly recommend!!! A+

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George Carrasco

Ralph is our One Hour Tech. Outstanding customer service, knowledgeable in his area of expertise, patient with my rookie questions, and my cat seems to like him. Pretty straight forward guy; trustworthy. I am obliged to do continued …

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R Atkins

Lorenzo sent Ralph out for a simple service call and he ended up doing the the most in depth service on both the inside & outside units that any tech has ever done for me.

After Ralph finished he took the time to sit down and explain …

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Robert Kines

My technician Ralph was extremely helpful he was very patient and he took a lot of time to help me and my family get the best deal possible on the repair and replacement of our air conditioning unit I will recommend them to anyone and I …

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Allen Bain

Ralph was very professional and curious. Explained everything he was doing and what was needed. Highly recommend him.

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adriana Selby

Ralph was a great service technician. He was very informative and walked through the entire process. Honest and respectful , great guy !

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CHUCK SMITH

Ralph serviced my heating system and I am now assured all is well. He was very professional.

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Niki Cee

Great service once again today! Ralph did an excellent job with my AC system check up today. Would definitely recommend!

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Patient X

Ralph technician came out promptly and provided excellent customer service for our call.

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Anthony Moreno

Ralph is excellent, I got to go up in the attic for the first time and he showed me everything he was doing, that is very impressive.

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M&R Biomedical Roy and Misty Avila

Awesome one time service!! Very detailed inspection by Ralph. Great experience

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S Vance

Timely and professional service by technicians Nick and David. Would highly recommend service!

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