Need a Plumber?On Time Elmer Plumbing

Reviews

From 184 reviews
Johnie Jennings

Ralph did an excellent job, very knowledgeable and took the time to explain everything about the system.

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BG Haji

Honest estimate, no pushy sales tactics.

Technician will provide options and honest assessment. Work was excellent.

Elmer"s is go to company for heating and cooling.

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Lorraine Bedingfield

Ralph was punctual, courteous and knowledgeable and has provided me with a fully functional unit.

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Holly Guthrie

Ralph came out and his been very diligent and patient with giving us all.our options and how we could fix our problem. He was great.

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JDTrojan10

Ralph and Andrew seemed very knowledgeable and did great work! Highly recommend

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Jesse Reyes

Ralph is very efficient, curious, professional and resol we my issue. Great service.

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M Erway

Victor was able to resolve an ongoing issue very quickly and efficiently. He has a great eye for detail and quickly found a problem that previous AC technicians had overlooked. He has also been the ONLY technician to ever call back to check…

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Heather Larson

Today we had Ralph come out to look at our non functioning machine, he was very informative and helpful. He explained all our options and was very courteous. When we are ready for a new system, we will definitely be calling them again.

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Clara Nelson

Ralph was my tech and I must say he was very knowledgeable and professional. He thoroughly explained everything in terms I could understand and he was very honest with what I needed. I will definitely call him if I need any service on my A/…

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Liz Guerrero

Ralph was excellent tech & explained everything that I needed to know. He was very patient as well.

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M Erway

We've been having an issue with our AC unit not pulling the humidity out of the air. Caused a severe mildew issue within system. Ralph of One Hour Elmers was able to quickly and efficiently diagnose and resolve the problem. He is very …

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Izak Gallegos

Excellent, fast, timely service. Ralph was very attentive and took the time to solve our problem. Recommended the right service for the problem and did so in a timely manner.

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Jorge Casiano Torres

Ralph was great, excellent customer service. He save me a lot of money fixing my ac unit instead of replace it, like another company suggested.

If you need help with water heater he can help too.

I highly recommend him and his Company.

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Diamond Delt

Ralph was extremely helpful and professional in diagnosing my AC leak root cause, as well as explaining the cost breakdown and recommended solutions. I highly recommend Ralph and am very satisfied that he was the one who helped me …

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Greg Marlar

Ralph came out to replace my exterior fan and cap. He was very professional, knowledgeable, and helpful.

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roland almand

Ralph did a great job diagosing my a/c unit. He was very thorough and proficient at his job. I will definitel referr your business.

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Ken Smith

These guys came out at the time I was given and were GREAT! Ralph and Juan were knowledgeable, friendly, and they understand real people have real problems and will work with you! I definitely recommend them to anyone needing service on …

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Cathy Lindsey

Jason was very effecient and kept me in on all he was doing and what was needed without any pressure. Will call jason with all my heating ac and plumbing needs.

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David Furst

Ralph and his manager Lorenzo came by and explained everything that was going on with my system. I appreciate the many options that were available to me.

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Christopher Rivera

Ralph and Juan did an amazing job today. They walked me through the options for the repairs and even helped when we ran into issues with my Nest thermostat.

Highly recommend.

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roberto morfin

Worked with Ralph – He was courteous, did a great job explaining my system, and gave me all the information necessary to make the best repair/replacement decision for my household.

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Chris

Today Steve and Edwin came by to install my brand new AC they day after I ordered it.

They arrived a little before their scheduled 9am appt.

And the full inside and outside was done around 2pm.

The guys were polite and treated my house very…

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Carnage Runestone IV

My technician was Ralph. This guy was as top notch and knowledgeable as they come. He was a true breath of fresh (and cold) air in an industry that seems to take advantage of folks in a time of dire need.

I had been with out AC in the heat …

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Noe Manrrique

Ralph provided information on my options on what type of service I wanted. He provide me with advantages of the types of services I could have and needed to get my a/c working. Great job on getting my system working again.

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Melissa Gaitan

I recommend Elmer's to anyone who wants affordable, reliant and professional service with your AC needs. Technician Ralph was very thorough and explained the issue with our AC and our options for repair very efficiently.

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Johnnie-Belinda Guerrero

Our service technician was Ralph very informative, efficient, came early, located problem quickly. Ralph gave us multiple service options. Very friendly would definitely recommend him to all my friends and family. Thanks for all your help …

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Albert Salazar

They have great customer service. I like the fact that I was given options instead of being pressured into one solution. I love the senior technician that came out to assist with the issue. He took the time to explain and answer as many …

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TL Compre

Mike/Nick did great job, gave options on repairs and helped me till I could get my finances together. Supervisor Lorenzo was a big help and ok'd everything. Thank you.

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David Reyna

Ralph with Elmers One Hour was great. He came in on time, was courteous and knowledgeable. He was able to diagnose and fix our air conditioner. I would highly recommend him.

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Susan Petrowski

Jason came out and diagnosed the problem quickly. Was very professional and did a wonderful job. Extremely happy with the service.

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Nizar Boodhwani

Nick arrived promptly, addressed my AC concerns, quickly diagnosed the problem areas and provided me with a list of solutions. He was professional and courteous​.

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Jenna Roca

Very professional and easy to work with. will definitely recommend them in the future

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EM Collins

I have been using this company for 6 years and have been very happy. Repairs were completed by Ralph, Sal, and others: all were very knowledgeable and courteous.

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Chrissy Shea

Marcelo with Elmer's One Hour Air Conditioning & Heating was great! He was right on time, worked quickly, and was extremely knowledgeable. Fortunately we caught a few small problems early, and we were able to get them fixed before it gets …

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Linda Co

Called Elmer's one hour and they came immediately and worked with us right away to make sure we got taken care of. Ralph, our salesman, was very nice and gave us all of our options. He was very patient and also gave us a really great deal!

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Jose De Leon

Josh came out today and did a in depth inspection both inside and out. He provided a breakdown of what needed repairs without being pushy on having to pay for the repairs that were needed. Josh was great and very professional.

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Rick G

Jason came out for a second opinion, found out a simple fix. Saved a bunch of time, money and hassle.

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Alice Bryan

I had my annual maintainence done today. Ralph showed up and I am very happy, he is very informative and patient he explained every option and did everything he could to help me. Great tech

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Gregory Rathbun

I have been a customer of Elmer's One Hour Air Conditioning for nine years. The office staff is cordial and works to ensure that a technician is available when you need them. The AC technicians arrive on time, work with you to determine the…

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K M

Just had Nick and Josh come out to do the Spring service on my AC unit. Very professional, polite and friendly. Could not as for better customer service!!

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Ray Lopez

Ralph was most capable & knowledgeable regarding his technical work. He is extremely efficient & courteous. Many thanks to him for his service & representing his company in a very professional way.

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shelley biteme

Very impressed. Had other estimates but Ralph worked to earn my business. Marcello did a wonderful installation and followed up to make sure everything was working well and we were satisfied.

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Scott Chase

Ralph was a very professional guy and took care of us. Discussed our options and got us going for now till we can do more to prepare for summer. I would highly recommend Elmer's to everyone

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Kim Weller

Ralph is excellent he explained everything to us. Great service nice people

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Michael Sloan

Awesome experience! Very knowledgeable technician. Provided multiple pricing options for our repair.

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Nelda Garcia

Jason came out and did an outstanding extensive check and was very patient in explaing all tbe work i nreded done.

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Eric Bodenhausen

I have been using Elmer's 1hr AC since 2008 and just last year decided to get an annual Service Agreement with them after my Home Warrenty sent a subpar AC Company out to replace my Coil. Lets just say that having a reliable AC/HVAC company…

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Adrienne Fortuna

Ralph was thorough and professional on his call for my tuneup.Would recommend Elmer to my friends.

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James Westbrook

Ralph came out to service a/c system for clients buying home. Ralph diagnosed & found issue & repaired fast & efficiently. Would highly recommend!!! A+

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Ginger B

Ralph just came out and fixed my AC. Excellent customer service, very polite, explained everything very well. Even my dog liked him (and he hates everybody but my family!). Very happy with my experience. Thank you Ralph!!

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George Carrasco

Ralph is our One Hour Tech. Outstanding customer service, knowledgeable in his area of expertise, patient with my rookie questions, and my cat seems to like him. Pretty straight forward guy; trustworthy. I am obliged to do continued …

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R Atkins

Lorenzo sent Ralph out for a simple service call and he ended up doing the the most in depth service on both the inside & outside units that any tech has ever done for me.

After Ralph finished he took the time to sit down and explain …

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Robert Kines

My technician Ralph was extremely helpful he was very patient and he took a lot of time to help me and my family get the best deal possible on the repair and replacement of our air conditioning unit I will recommend them to anyone and I …

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Allen Bain

Ralph was very professional and curious. Explained everything he was doing and what was needed. Highly recommend him.

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CHUCK SMITH

Ralph serviced my heating system and I am now assured all is well. He was very professional.

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adriana Selby

Ralph was a great service technician. He was very informative and walked through the entire process. Honest and respectful , great guy !

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Niki Cee

Great service once again today! Ralph did an excellent job with my AC system check up today. Would definitely recommend!

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Patient X

Ralph technician came out promptly and provided excellent customer service for our call.

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Anthony Moreno

Ralph is excellent, I got to go up in the attic for the first time and he showed me everything he was doing, that is very impressive.

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M&R Biomedical Roy and Misty Avila

Awesome one time service!! Very detailed inspection by Ralph. Great experience

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S Vance

Timely and professional service by technicians Nick and David. Would highly recommend service!

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Josh Carrillo

This company has also done a great job with customer service and quality work and Ralph the technician hed did our current check up did just that I highly recommend this company .

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Laura Vasquez

Clinton was on time and very courteous. Performed diagnostic on AC unit and answered all my questions. Suggested but not pushed services that I might want to look into.

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Robert Butler

Great Service! Ralph was able to pinpoint the problem very quickly and explained every step he was taking so that I understood what was going on. He diagnosed the problem and even did a thorough check of my system to make sure that nothing …

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Sabrina Allen

Nick and David were great! They took care of all the problems with smiles on their faces! I would like for them to come back whenever I call again.

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Guy Ferguson

I have used this service for a couple of years now and they have always done a great job. They installed a new system 2 years ago and everything has worked perfectly since.

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James Taylor

ralph was great. very helpful and very intuitive.

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Megan Morales

Adrian was a awesome technician very knowledagable and funny. Well spoken and polite as well

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Gregg Castro

Mr. Clinton and Mr. David, came by to do my yearly maintenance check on my AC and Heating unit. They took their time and founds some issues and made some outstanding recommendations for me to maintain my units in great condition. They took …

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Sharon Banister

Today I had great Service with my representative at Elmers. His service was fast and he asked and listened to my concerns. And he address my concern at that time..

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Summer G

Technician was very polite, helpful and knowledgeable. Adrian took the time to explain what was done for my winter check as well as what would be needed to maintain my unit to extend the life of it. Would recommend Elmer's to others.

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Amanda Balthun

Nick and David were extremely knowledgable, friendly, and efficient. They were thorough in their inspection and broke everything down in a way I could easily understand. I would highly recommend their services!

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Teresa Luna

Always Great Customer service!

Adrian has very good professional manner & knowledge of a/c work & what Elmer's One Hour has to offer to keep my unit working. Thank You for taking care of us!!

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alyssa montes

Great service from On Time Elmers today! Adrian was professional, friendly and very knowledgeable. Our house is satisfied and warm thanks to your team. I would recommend to my friends.

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P M

Nick and David arrived ahead of schedule and were courteous and professional. They rapidly repaired the system and got along with my pets. Good guys

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Megan Nicole

Adrian conducted my annual maintenance. He was professional and very courteous. Thank you, Elmer's and Adrian!

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Keren Necaise

Nick was very professional and efficient. Showed up on time and completed the job very promptly. I hope I enjoy his services again when I request maintenance on my a/c and heating units.

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Mark Thees

Nick came by today to do a seasonal check on our unit with our club membership. He exceeded our expectations with his professionalism and customer service. We have been with Elmer's for years now and quality technicians like Nick are why we…

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ben Cadena

Adrian the technician did a good job in my home. He was through and explain everything well.

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Daniel Oliva

Clinton and Ralph did a great job inspecting my ac units. They were thorough and patient.

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Carlos Paulk

Nick was very neat, courteous, and knowledgeable. He thoroughly explained the process. Request nick for any future calls.

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Rudy Torrez

Had Clinton come out today. We were his last appointment at 7 p.m., yet, he took his time and explained everything to us in detail. My wife and I are very pleased with the explanation and look to do business with this group from now on.

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Suzette Sherwood

Adrian was professional,courteous and friendly...he addressed all my concerns and provided solutions...very pleasant experience...a credit to your company

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Nigel Garcia

Met Ralph great work ethic explained work done and work needed. Recommend him to all customers

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Linda Morales

We had a great experience with our tech Adrian. He was extremely friendly, knowledgeable and thorough. Adrian thank you for answering all of our questions. We look forward to doing business with your company.

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Teresa

I've been using this company for many years and can always count on them for prompt service. Jason has come to know me and my family over the years, and he often comes out to do my maintenance services. He is so friendly, and tells me the …

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Daniel Cantu

Yes my comments are Adrian was very helpful in explaining to me as a homeowner what I could do to help benefit myself to keep running he was able to clean up for me I would recommend him to anyone to come back also he was very helpful in …

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Patricia Proa-Flores

The one hour heating maintenance was an eye opener...unfortunately for me...there are a lot of issues with my unit... The technician, Marcelo, that came by was very courteous, professional and understanding. I really appreciated his input…

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Zulema Quintanilla

just met with Adrian today...he was our AC technician....the BEST ever....highly recommend him.......very friendly and knows his stuff......

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Albert Jaimes

Would like to take this time to say, thank you for sending Clinton to service our AC unit. He was knowledgeable of his work and very professional. He explained his concerns and recommendations on maintaining our unit. Again thank you very …

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Lawrence Cardinal

Clinton Torrez did a great job with my fall tune-up. Have been a One Hour customer for years and will stay with them as long as they keep good people like him.

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Marisa Guzman

I had my unit inspected as part of the bi-annual maintenance provided by On Time Elmer today. Their technician Adrian was not only courteous and respectful but very thorough. He conveyed his findings to me in a way that I could understand …

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barbara johanningmeier

He was on time and after checking my heating system he patiently explained my options. He wasn't pushy, which I greatly appreciate.

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JUDY CLARK

MR. CLINTON TORREZ IS A FIVE-STAR TECHNICIAN!

Polite, courteous, respectful, soft-spoken — he paid attention to my requests and answered all questions effectively. Your company is so fortunate to have this caliber representative.

I would …

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Connie Olver

I am a silver member since 2008.. Jason came out today told me about all my issues... very knowledgeable... great service as usual!

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Rosi Mickler

Getting my 6mo maintenance has been very pleasant. I've been with Elmer's One hour for a number of years and I would have no one else service my unit. I am always confident my system will be top shape and clean! Don't go anywhere else! …

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David Trevino

Elmer Tech came to the house to check my AC unit outside I did not know what to expect actually I was scared because of all the horror stories you here. Tech was quick at diagnosing the problem and it was a very reasonable price not what I …

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Vida Rodrigues

I've been a long-term customer with the Elmer's and been satisfied with all the transactions and installations and everything that we've had over the years they're honest and delightful to work with

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Rose Renteria

Marcelo was prompt and very courteous. He told me everything he was going to do, step by step.

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Penny Farias

On Time Elmers has installed a new heating, a/c and water heater. They've always done great work and are very professional, courteous and respectful. Clinton was here today doing a checkup. Very nice young man, courteous and respectful. …

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